This article by Dhara Patel, president of Brown & Brown Services Segment (including ICA), published in Property Casualty 360 on April 26, 2022. Insurers sell a promise, and they deliver on that promise when claims arise. That’s where the value of insurance rises to meet the challenges insurers may face in this pandemic, technology-driven era…. Read More
Claims technology
How our new insurance claims technology turns crisis into opportunity
This article was written by ACM & ICA President Dhara Patel and appeared in the Sept. – Oct. 2021 issue of Claims Magazine. There’s a saying, “Never let a good crisis go to waste.” In our line of work, it sometimes takes an emergency to trigger innovation. The pandemic taught us that claims departments have repeatable… Read More
