We’re delighted to announce that ICA has been named to the Top 10 claim adjusting firms in the nation for 2022, by Financial Services Review in their special issue on Claim Adjusting 2022, published last month. We’re convinced that today’s claim adjusters must leverage technology tools to accelerate their process, including damage assessment and documentation,… Read More
claims technology
4 Pandemic Employment and Tech Trends Challenge Insurers
This article by Dhara Patel, president of Brown & Brown Services Segment (including ICA), published in Property Casualty 360 on April 26, 2022. Insurers sell a promise, and they deliver on that promise when claims arise. That’s where the value of insurance rises to meet the challenges insurers may face in this pandemic, technology-driven era…. Read More
How our new insurance claims technology turns crisis into opportunity
This article was written by ACM & ICA President Dhara Patel and appeared in the Sept. – Oct. 2021 issue of Claims Magazine. There’s a saying, “Never let a good crisis go to waste.” In our line of work, it sometimes takes an emergency to trigger innovation. The pandemic taught us that claims departments have repeatable… Read More
